Shipping policy

Effective Date: 21/06/2025

Welcome to PoojaBedi.com – your destination for personal empowerment through coaching, courses, events, and conscious lifestyle products. This Shipping & Delivery Policy outlines how we handle order processing, delivery timelines, and access to services across both:

  • PoojaBedi.com – Coaching, workshops, events, and digital courses

  • Store.PoojaBedi.com – Our eCommerce store for physical products

Services: Coaching, Workshops, Events & Digital Courses

(PoojaBedi.com)

Since these are digital services or live sessions, traditional shipping does not apply. Here’s what to expect:

📌 Delivery of Services:

  • Live Sessions (Coaching/Workshops/Events):
    You’ll receive a confirmation email with date, time, and joining link within 24 hours of booking.

  • Pre-recorded/Online Courses:
    Access details (logins or download links) will be emailed to you immediately or within 24 hours of your purchase.

  • Supplementary Materials:
    Any digital resources or recordings will be delivered via email or available for download through your course portal.

⚠️ Important:

  • Please double-check your email at checkout.

  • Haven’t received access? Check your spam folder or email support@poojabedi.com.

🛍️ Products: Shipping for Physical Items

(Store.PoojaBedi.com)

This section applies to all physical items purchased through our Shopify-powered store.

📦 Shipping Regions:

  • Domestic (India): All regions covered

  • International: Shipping available to select countries

⏱️ Order Processing:

  • Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

  • You’ll receive a shipping confirmation email with tracking once dispatched.

🚚 Estimated Delivery Times:

Location Delivery Estimate
Metro Cities (India) 3–5 business days
Other Indian Areas 4–8 business days
International 7–21 business days

Delivery timelines are approximate and may vary due to courier delays or customs.

💸 Shipping Charges:

  • Shipping costs are calculated at checkout based on destination and weight.

  • Free shipping may apply for select products or during promotional periods (as advertised on the site).

📬 Tracking:

  • All shipments include tracking.

  • Tracking links will be emailed once your order ships.

  • If your package is delayed, please contact store@poojabedi.com with your order number.

📦 Damaged or Missing Items:

If you receive a damaged product or an item is missing:

  • Notify us within 48 hours of delivery

  • Include: your order number + photos of packaging/product

  • Email: connect@poojabedi.com
    We’ll investigate and resolve it promptly.